RSR Consultants Ltd

If you are looking to book on to an event (e.g. Acute datasets on Wed 13th Oct, Pathway Payment - design, contracting and patient benefit on Wed 27th Oct) or view webinars in full then login using the login boxes at the top of the screen (or click here to request access) and go to Webinars on the menu bar once you have logged in.
Webinar Based Training Download how to watch a webinar guide RSR Consultants Ltd have delivered numerous web based training events with phenomenal feedback - our first five bitsize courses achieved 9.5/10! We have also overhauled our website so that, after logging in, the Webinars page puts you in control: 1 Book on to events with a single click of ATTEND (or complete billing information if paid for). This will result in you automatically being emailed the joining instructions, outlook calendar invite and, once available, the slides. 2 Once on the attendee list have the joining instructions re-sent to you at anytime (or cancel your place) 3 30 minutes prior to start of the event attend the webinar on our website (technically on www.rsrconsultants.co.uk) at just a click of a button. This has been designed so that low bandwidth users can attend as well as meaning it is more secure as no meeting ids or passwords need to be shared, ever. Our plan is eventually for all webinar training to be delivered via this approach as it is more secure. 4 At a click of a button we still enable the more traditional approach of attending via Zoom (either by logging in to Zoom or just attending in the browser) and enable the slides to be downloaded (they are in the joining instruction email as well). 5 After the event you can then click to leave feedback (for up to 30 days), watch the non-live recorded webinar, download the slides etc.

There are still some who query why we don't use Teams. For us Zoom is more secure as whilst both approaches only use local services, password protected, full end to end encryption (since mid Oct) the Zoom waiting room is actually more secure as we remain in full control of the waiting room whereas with Teams anyone who is in the meeting can admit anyone else from the waiting room. That all said, you no longer even need to use the Zoom software or go to the Zoom website as clicking the Joint Training Event keeps you in www.rsrconsultants.com (well technically .co.uk). Importantly though, the below shows how we feel the delegate experience is much better via Zoom:
ZOOM		TEAMS
We think it is important to ensure training delegates are engaged as much as possible to avoid 'switch off'. With Zoom we have developed an approach which we liken to weather presenters where we are in the slide and there are then significant visual cues for delegates and it keeps them engaged with the training.		The below shows the exact same training materials but delivered via Teams where delegates only see the shared slides and a disembodied voice talking through them. Our view is that delegates start to drift after around 30 mins as watching slides is quite often not sufficiently engaging.
Security Both Zoom and Teams require use of a password to access training so only those authorised to access the meeting can do so. Both Zoom and Teams require use of waiting room so only those authorised to access the meeting can do so (although only Zoom allows the host to remain in control of the waiting room). Both Zoom and Teams can run in the browser with no login or software installation. Both Zoom and Teams allow users to ask questions via chat or unmute themselves. Both Zoom and Teams use servers based in Europe. Both Zoom and Teams use full end to end encryption (Zoom rollout started Oct 2020) although not really a requirement for training events. We switch off recording in both Zoom and Teams so that delegates can speak freely. We switch off screen sharing in both Zoom and Teams so that no one can take over the training session.

Online Training
We have five online training courses that allow users to work through the materials at their own pace, with sample questions (where applicable) for them to check their understanding, definitions available by hovering over words in blue, links to guidance and even, for the Level 1 National Tariff course, an exam!

FOR MORE INFORMATION
For more information more about our Retainer Service (Advisory and or training), FSD East of England Accredited online PbR training course, In-house training events, Coding/Counting/Pricing Compliance Reviews, Mediation, Expert Determination (i.e. Arbitration), Coding Change detection, Cost Benchmarking, Local Price Setting, Population Health Management or anything else please contact us.
Contact us for more information

In case you are interested, below shows the growing catalogue of webinars that retainer clients have full access to (below are short introductions only).


Click on webinar thumbnail below to expand and play it here
Coding and Counting		From Patient Notes to Money Coding and Counting [08 July, 2020] A short 20 minute introduction to how what is written in patient notes flows through to how activity is reported and ultimately paid for.
		HRGs and how they are generated Coding and Counting [16 December, 2020] Looking at how codes are grouped to a HRG and what is in a HRG. Will be looking at the manual grouper as well as the app.
		Defining Activity Coding and Counting [02 December, 2020] Looking at when activity is reported as a Spell vs as an attendance and some of the detail behind this.
		Unbundling (Palliative Care, Rehab, Critical Care, Diagnostics) Coding and Counting [13 October, 2020] How it works, and scope for financial efficiencies
		Ophthalmology Activity Reporting Coding and Counting [03 September, 2020] Presenting from a clinical coders perspective as to how ophthalmology activity is reported.
		Art of the possible Coding and Counting [21 September, 2020] Looking at the richness of information that is contained with the coding of activity and how that can then be used.
Costing		Patient Level Costing Costing [27 July, 2020] An introduction into the processes that are followed to generate patient level costs and how these costs can then be benchmarked to identify potential opportunities to reduce costs. NB Slides updated to include new PLICS Portal and Cost publication links
Costing		PLICS exclusons Costing [08 September, 2021] As contract values start to be based on provider costs this session pauses to consider the areas of provider costing that are not collected nationally at a patient level that might then require specific attention.
Contracting		Contract Form (e.g. Alliance, Federation, Prime Provider) Contracting [07 April, 2021] Looking at what a contract is, how memorandums of understanding relate to that and how different contract forms can help the NHS
		Block vs Variable Contracts Contracting [28 April, 2021] Working through how behaviours and things change as move from variable to fixed/block payment
		Increasing Capacity Framework and Unbundling Contracting [10 December, 2020] There appears to be a degree of confusion regarding how unbundling works in relation to the Increasing Capacity Framework and so this short webinar attempts to address some of that confusion (and hopefully not cause more!)
		A step by step guide to Service Specifications Contracting [23 September, 2020] Going through how to write a robust service specification and how it links into the NHS Standard Contract
		Commissioning for Outcomes Contracting [23 September, 2020] Going through what needs to be considered when designing key performance indicators and other metrics
		Integrated Care Systems and Aligned Incentives Contracting [23 September, 2020] Bailey & Moore take us on a whistle stop tour of the world of new models of care, block contract, blended payments and briefly (see other webinars for more depth) commissioning for outcomes and aligned incentives
		Queries and Disputes Contracting [23 June, 2021] A session looking at the types of queries there are, how to resolve them and if it does turn into a dispute how this can be progressed
		Contract Levers Contracting [14 July, 2021] Looking at the various contract levers that are available to help manage the delivery of Clinical Services via the NHS Standard Contract
Pricing		2020/21 National Tariff Changes (brief) Pricing [23 November, 2020] This is a brief 15 minute overview of the changes to the National Tariff for 2020/21, effective from 18th Nov 2020.
		Introduction to Tariff: Intro and Market Forces Factor Pricing [24 February, 2021] This webinar directly supports our online level 1 training course covering introduction and market forces factor.
		Which CCG Pays Pricing [27 January, 2021] Following on from the CCG vs NHS England event, this looks at how to identify which CCG pays for activity (incl in relation to overseas visitors)
		CCGs vs NHSE Pricing [13 January, 2021] A short 20 min webinar (although the live version took an hour!) looking at how to determine whether a CCG or NHS England is responsible for paying for activity.
		Blending: Past, Current and Future Pricing [28 July, 2020] An introductions into the principles underpinning Blending and how this can apply as Blending is extended to include Outpatients and Maternity.
		Introduction to Tariff: A&E and Outpatients Pricing [10 March, 2021] This webinar directly supports our online level 1 training course covering A&E and Outpatients.
		Introduction to Tariff: Admitted Patient Care and Unbundling Pricing [24 March, 2021] This webinar directly supports our online level 1 training course covering Admitted Patient Care and Unbundling
		Introduction to Tariff: Pathways and Best Practice Tariffs Pricing [26 May, 2021] This webinar directly supports our online level 1 training course covering Pathway payment approaches and Best Practice Tariffs
		Setting a block contract value under aligned payment incentive approach Pricing [09 June, 2021] Looking at the various options to you under the aligned payment incentive approach for setting a fixed value contract and considering the pros and cons of the approaches
		Short introduction to National Tariff: Cancer Pricing [29 June, 2021] We delivered this 18 minute session (live was an hour!) to Macmillan Cancer Support and are making it freely available so that anyone who is interested can benefit from it.
		A patient journey incl access targets Pricing [25 August, 2021] Looking at how a patients journey from initial concerns, diagnostics through to referral and treatment are funded and how access targets interact with that journey
Service Development		Service Line Reporting in a fixed income environment Service Development [28 July, 2021] Looking at Service Line Reporting and how it can work where income is fixed.
		Population Health Management Service Development [13 July, 2020] A bitesize 40min webinar introducing the concept of Population Health Management and some of the key things that need to be considered when starting on this kind of project. Sits nicely alongside our Population Health Management online course (once launched). With thanks to ICS Nottingham for permission to reuse some of their content.
		Things to think about re Post Covid-19 Service Development [21 July, 2020] NB This is from 21st July 2020 which now feels like a whole world away. Sharing fully so you can see how somethings have been very different and some points still valid even now... A quick 25 minute run through about some of the things worth thinking about as we progress towards some form or new normal. Suspect the true value of this webinar is the debate it can generate!
Quarterly Catch Ups		Quarterly Catch Up: Aug 2020 Quarterly Catch Ups [27 August, 2020] A review of the most pertinent queries/topics raised during Jun/Jul/Aug 2020
		Quarterly Catch Up: Nov 2020 Quarterly Catch Ups [12 November, 2020] A review of the most pertinent queries/topics raised during Sept/Oct/Nov 2020 including 2021/22 Tariff Engagement and Elective Incentive Scheme
		2021/22 National Tariff Changes and Quarterly Catch Up Quarterly Catch Ups [10 February, 2021] A review of the most pertinent queries/topics raised during Nov to Jan 2021 and then a session on what is coming in the National Tariff consultation for 21/22
		Quarterly Catch Up: May 2021 Quarterly Catch Ups [12 May, 2021] A review of the most pertinent queries/topics raised during Fen/Mar/April including the Elective Recovery Fund, Aggregate Contract Monitoring.
		Quarterly Catch Up: August 2021 Quarterly Catch Ups [18 August, 2021] A review of the most pertinent queries/topics raised during May/June/July 2021 talking about second half of the year, which tariff applies and a whole range of other topics.
Our Services		our Cost Benchmarking service/software Our Services [17 February, 2021] A run through on how to make the most of our cost benchmarking service/software - this is in addition to the training retainer and is part of our full retainer service which also includes advice/support over phone/email whenever needed.