Web Based Training Download how to watch a webinar guide
RSR Consultants Ltd have delivered numerous web based training events with phenomenal feedback - our first five bitsize courses achieved 9.5/10! We have also overhauled our website so that, after logging in, the Webinars page puts you in control:
1 Book on to events with a single click of ATTEND (or complete billing information if paid for). This will result in you automatically being emailed the joining instructions, outlook calendar invite and, once available, the slides.
2 Once on the attendee list have the joining instructions re-sent to you at anytime (or cancel your place)
3 30 minutes prior to start of the event attend the webinar on our website (technically on www.rsrconsultants.co.uk) at just a click of a button. This has been designed so that low bandwidth users can attend as well as meaning it is more secure as no meeting ids or passwords need to be shared, ever. Our plan is eventually for all webinar training to be delivered via this approach as it is more secure.
4 At a click of a button we still enable the more traditional approach of attending via Zoom (either by logging in to Zoom or just attending in the browser) and enable the slides to be downloaded (they are in the joining instruction email as well).
5 After the event you can then click to leave feedback (for up to 30 days), watch the non-live recorded webinar, download the slides etc.

There are still some who query why we don't use Teams. For us Zoom is more secure as whilst both approaches only use local services, password protected, full end to end encruption (since mid Oct) the Zoom waiting room is actually more secure as we remain in full control of the waiting room whereas with Teams anyone who is in the meeting can admit anyone else from the waiting room.

Importantly though, the below shows how we feel the delegate experience is much better via Zoom:
We think it is important to ensure training delegates are engaged as much as possible to avoid 'switch off'. With Zoom we have developed an approach which we liken to weather presenters where we are in the slide and there are then significant visual cues for delegates and it keeps them engaged with the training.
The below shows the exact same training materials but delivered via Teams where delegates only see the shared slides and a disembodied voice talking through them. Our view is that delegates start to drift after around 30 mins as watching slides is quite often not sufficiently engaging.

  • Both Zoom and Teams require use of a password to access training so only those authorised to access the meeting can do so.
  • Both Zoom and Teams require use of waiting room so only those authorised to access the meeting can do so (although only Zoom allows the host to remain in control of the waiting room).
  • Both Zoom and Teams can run in the browser with no login or software installation.
  • Both Zoom and Teams allow users to ask questions via chat or unmute themselves.
  • Both Zoom and Teams use servers based in Europe.
  • Both Zoom and Teams use full end to end encryption (Zoom rollout started Oct 2020) although not really a requirement for training events.
  • We switch off recording in both Zoom and Teams so that delegates can speak freely.
  • We switch off screen sharing in both Zoom and Teams so that no one can take over the training session.

For more information more about our Retainer Service (Advisory and or training), FSD East of England Accredited online PbR training course, In-house training events, Coding/Counting/Pricing Compliance Reviews, Mediation, Expert Determination (i.e. Arbitration), Coding Change detection, Cost Benchmarking, Local Price Setting, Population Health Management or anything else please contact us.
Contact us for more information

In case you are interested, below shows the growing catalogue of webinars that retainer clients have full access to (below are short introductions only).

 Click on webinar thumbnail below to expand and play it here 
Coding and CountingFrom Patient Notes to Money
Coding and Counting [08 July, 2020] 
A short 20 minute introduction to how what is written in patient notes flows through to how activity is reported and ultimately paid for.
Ophthalmology Activity Reporting
Coding and Counting [03 September, 2020] 
Presenting from a clinical coders perspective as to how ophthalmology activity is reported.
Art of the possible
Coding and Counting [21 September, 2020] 
Looking at the richness of information that is contained with the coding of activity and how that can then be used.
CostingPatient Level Costing
Costing [27 July, 2020] 
An introduction into the processes that are followed to generate patient level costs and how these costs can then be benchmarked to identify potential opportunities to reduce costs. NB Slides updated to include new PLICS Portal and Cost publication links
ContractingA step by step guide to Service Specifications
Contracting [23 September, 2020] 
Going through how to write a robust service specification and how it links into the NHS Standard Contract
Commissioning for Outcomes
Contracting [23 September, 2020] 
Going through what needs to be considered when designing key performance indicators and other metrics
Integrated Care Systems and Aligned Incentives
Contracting [23 September, 2020] 
Bailey & Moore take us on a whistle stop tour of the world of new models of care, block contract, blended payments and briefly (see other webinars for more depth) commissioning for outcomes and aligned incentives
Pricing2020/21 National Tariff Changes (brief)
Pricing [23 November, 2020] 
This is a brief 15 minute overview of the changes to the National Tariff for 2020/21, effective from 18th Nov 2020.
Blending: Past, Current and Future
Pricing [28 July, 2020] 
An introductions into the principles underpinning Blending and how this can apply as Blending is extended to include Outpatients and Maternity.
Unbundling (Palliative Care, Rehab, Critical Care, Diagnostics)
Pricing [13 October, 2020] 
How it works, and scope for financial efficiencies
Service DevelopmentPopulation Health Management
Service Development [13 July, 2020] 
A bitesize 40min webinar introducing the concept of Population Health Management and some of the key things that need to be considered when starting on this kind of project. Sits nicely alongside our Population Health Management online course (once launched). With thanks to ICS Nottingham for permission to reuse some of their content.
Things to think about re Post Covid-19
Service Development [21 July, 2020] 
A quick 25 minute run through about some of the things worth thinking about as we progress towards some form or new normal. Suspect the true value of this webinar is the debate it can generate!
Quarterly Catch UpsQuarterly Catch Up: Aug 2020
Quarterly Catch Ups [27 August, 2020] 
A review of the most pertinent queries/topics raised during Jun/Jul/Aug 2020
Quarterly Catch Up: Nov 2020
Quarterly Catch Ups [12 November, 2020] 
A review of the most pertinent queries/topics raised during Sept/Oct/Nov 2020 including 2021/22 Tariff Engagement and Elective Incentive Scheme